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REFUND POLICY

 A legal disclaimer 

Thank you for shopping at Eternal Compass. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item(s) within 30 days of the original purchase date for a full refund of the purchase price.

 Refund Policy 

Return Window:

  • Items must be returned within 30 days of the original purchase date

Item Condition:

  • Items must be returned in their original condition, unworn, unwashed, and undamaged.

  • Items must include all original tags and packaging.

Shipping Costs:

  • Return shipping costs are the responsibility of the customer.

  • We recommend using a trackable shipping method to ensure safe and timely delivery of your return.

Refunds:

  • Once we receive your returned item(s) and verify that they meet the return conditions, we will process your refund within 5-7 business days.

  • Refunds will be issued to the original form of payment.

How to Return an Item:

  1. Contact Us: Please contact our customer service team at philipbeuggertbusiness@gmail.com to initiate a return.

  2. Obtain a Return Authorization (RA) Number: Our customer service team will provide you with an RA number. Please include this number on the return shipping label.

  3. Package the Item: Carefully package the item(s) in the original packaging, if possible. Include all original tags and accessories.

  4. Ship the Item: Ship the package to the following address:

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